Thank you for shopping at Bay Play Cleveland.
Please read this policy carefully. This is the Return and Refund Policy of Bay Play Cleveland.
Before purchasing tickets, carefully review the event details.
Once confirmed, your ticket and any transaction fee will not be refunded or exchanged, except as provided for in the LPA Code or as required by law (including the Australian Consumer Law).
Subject to any statutory rights of refund (including, without limitation, the provisions of the Australian Consumer Law), if an event takes place then generally there is no right to a refund or exchange, including where a ticket holder cannot attend because of adverse weather conditions.
If you have any questions about our Returns and Refunds Policy, please contact us: